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Accessibility Statement

This accessibility statement applies to www.thefirewithin.org.uk.

This website is run by Wigan Council. We want as many people as possible to be able to use this website on a variety of devices.

For example, that means you should be able to:

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability (external link)

How accessible this website is

We know some parts of this website are not fully accessible:

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, you can:

If you need any information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, you can:

We’ll consider your request and get back to you in 10 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (external link)

Technical information about this website’s accessibility

Wigan Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibilty Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 (external link) AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some of our PDF documents are not fully accessible to screen reader users. For example:

You can access a plain text version of the Fire Within 2019-24 Cultural Manifesto.

We plan to add either fully accessible or plain-text PDF documents by December 2025.

What we’re doing to improve accessibility

We plan to make the PDF documents fully accessible or provide plain-text alternatives where this is not possible.

We aim to complete this work by December 2025.

Preparation of this accessibility statement

This statement was prepared on 17th October 2019. It was last reviewed on 19th September 2025.

This website is regularly tested against WCAG 2.2 AA standard using Siteimprove, an automated testing tool. Siteimprove re-scans the whole of our site on a weekly basis, so that we can apply identified fixes on a weekly basis. Their approach to testing is available on the Siteimprove website - see Siteimprove website accessibility checker (external link)

We monitor the result on a weekly basis and fix identified issues applying WCAG 2.2 AA standards, aiming for AAA where possible.

We do a combination of automated and manual testing. Manual testing is undertaken before any new live content goes live and forms part of any pre go live checks.

Our last manual audit of the site for historic content took place in August 2025.